Privacy Policy

Lakeside Metaverse LLC ("LakeCloud," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and related services.

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our platform.

Information You Provide

• —Account registration information (name, email address, password)
• —Profile information (organization, role, profile photo)
• —Course enrollment and learning progress data
• —Communications you send us (support requests, feedback)
• —Survey and assessment responses

Information Collected Automatically

• —Log data (IP address, browser type, pages visited, time spent)
• —Device information (hardware model, operating system)
• —Usage data (features used, content accessed, session duration)
• —Cookies and similar tracking technologies

• —Create and manage your account and provide access to our platform
• —Deliver personalized learning experiences and track educational progress
• —Send administrative emails (enrollment confirmations, course updates)
• —Send newsletters and promotional communications (with your consent)
• —Analyze usage patterns to improve our platform
• —Comply with legal obligations and protect our legal rights
• —Detect, prevent, and address technical issues or fraudulent activity

We do not sell, trade, or rent your personal information. We may share your information with:

• —Service Providers: Third-party vendors who help us operate the platform (cloud hosting, email delivery, analytics)
• —Your Organization: If you access the platform through an organizational account, certain data may be visible to administrators
• —Legal Compliance: When required by law, subpoena, or other legal process
• —Business Transfers: In connection with a merger, acquisition, or sale of assets

We use cookies and similar tracking technologies to enhance your experience. We use:

• —Essential Cookies: Required for the platform to function (session management, authentication)
• —Analytics Cookies: Help us understand how visitors interact with the platform
• —Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted storage, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at info@lakesidemetaverse.com. Note that we may retain certain data as required by law or for legitimate business purposes.

Depending on your location, you may have the right to:

• —Access, correct, or delete your personal information
• —Object to or restrict certain processing of your data
• —Data portability (receive your data in a machine-readable format)
• —Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at info@lakesidemetaverse.com.

Our platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date and, where appropriate, by email notification.

If you have questions about this Privacy Policy, please contact us: